Amgueddfa Cymru Membership Scheme – Terms and Conditions

By joining the Amgueddfa Cymru Membership scheme, you agree to abide by the Membership terms and conditions set out below.

Membership levels

  • Individual
  • Joint
  • Family

The benefits for all Membership levels are detailed below

TERMS AND CONDITIONS FOR AMGUEDDFA CYMRU MEMBERS

By joining the Amgueddfa Cymru Membership scheme, you agree to abide by the Membership Terms and Conditions as set out below.

1 MEMBERSHIP ELIGIBILITY AND BENEFITS

1.1 GENERAL

1.1.1 Amgueddfa Cymru reserves the right to alter or vary the advertised price of a membership.
1.1.2 Membership and all benefits are non-transferrable.
1.1.3 Members enter in to a 12-month contract.
1.1.4 Membership can be cancelled within a 14-day period from sign-up, but only if no benefits have been accessed.
1.1.5 Joint membership is for two adults living at the same address. Both members will receive a membership card, can purchase tickets during priority booking and gain access to ticket offers and discounts.
1.1.6 Family membership is for up to two adults and an unlimited number of children living at the same address. Both members will receive a membership card, can purchase tickets during priority booking and gain access to ticket offers and discounts.
1.1.7 Amgueddfa Cymru reserves the right to withdraw benefits at any time and without prior notice.
1.1.8 Amgueddfa Cymru reserves the right to make alterations to the Amgueddfa Cymru Membership schemes without prior notice.

1.2 ELIGIBILITY

1.2.1 You must be aged 18 or over to apply for membership or renewal.
1.2.2 Applicants and gift recipients of joint memberships must be two adults living at the same address and will receive one communication per household, unless both have opted to receive communication.
1.2.3 Amgueddfa Cymru reserves the right to reject an application for membership or to terminate a membership at any time due to the reason of misconduct or unacceptable behaviour while on Amgueddfa Cymru premises or at an event in conjunction with Amgueddfa Cymru. Legal action may also be taken.

1.3 GENERAL BENEFITS CLAUSES

1.3.1 All member benefits are for a duration of one year (unless specified otherwise).
1.3.2 Please note you can update your details and preferences at any time by going to your online membership account or by contacting us.
1.3.3 Your named membership is non-transferable.
1.3.4 Member offers cannot be combined with any other offers, discounts and concessions or be applied to tickets already purchased.
1.3.5 Discounts and other special offers are all subject to availability.
1.3.6 Members are entitled to 10% off in all our shops and cafes. This offer cannot be used in conjunction with any other offers (such as: Sale items, 3 for 2 and buy one get one free).

2 SIGNING UP AND RENEWALS

2.1 HOW TO SIGN UP

2.1.1 Applications for new memberships can be made online at https://my.museum.wales
2.1.2 Membership renewals can be made online by signing into your online members’ account at https://my.museum.wales

2.2 PAYMENT

1.7.1 Payment can be made by credit or debit card.
1.7.2 Payment will include the remaining days of the month purchased and be renewed the following month. For example if payment is made on January 22,2023 Membership will expire on February 1, 2024

2.3 CANCELLATION AND REFUNDS

2.3.1 Membership is a way of supporting Amgueddfa Cymru. Once a membership has been paid in full and a card issued, no refunds can be made.
2.3.2 This is a year-long membership with an obligation to complete the payment schedule.
2.3.3 Membership benefits are valid whilst your membership is active. Membership benefits deactivate when a membership is cancelled or expires.

2.4 MEMBERSHIP RECRUITMENT OFFERS AND COMPLIMENTARY GIFTS

2.4.1 From time-to-time Amgueddfa Cymru may run special offers to promote membership. No bulk or third-party entries are permitted and offers cannot be used in conjunction with any other offers or promotions.

3 GDPR

3.1.1 Members' names and contact details will be stored on a database so that we can send you information relating to Amgueddfa Cymru. We may contact you by phone, mail and email with updates including information about upcoming exhibitions and events.
3.1.2 Amgueddfa Cymru shall store and process your personal data in accordance with any applicable Data Protection legislation.
3.1.3 Members have the right to elect whether to receive further information from Amgueddfa Cymru. If you should change your mind at any time during your membership, please notify us.
3.1.4 If at any time you wish to opt out of receiving such information, please update your account settings at Login | National Museum Wales in the 'My Account' section.

4. VARIATION OF THESE TERMS AND CONDITIONS

Amgueddfa Cymru reserves the right to vary these terms and conditions from time to time. Such variations shall become effective immediately upon the posting on Amgueddfa Cymru’s website

Please read these terms and conditions carefully before applying for membership, renewal or buying a membership as a gift.

You should understand that by submitting the application online, by telephone or by post, you agree to be bound by these terms and conditions and our privacy notice.

These terms and conditions of membership should also be read in conjunction with the terms and conditions of sale Ticketing Terms and Conditions | National Museum Wales

Please note: If you are making use of a membership bought for you by someone else, then by your action you agree and accept that these terms and conditions apply between us.

Amgueddfa Cymru is a charity registered in Wales with charity number 525774 and is registered with the Fundraising Regulator.