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Feedback on Fragile?

Penelope Hines, 20 May 2015

We have created word clouds based on the most commonly used terms in the responses to two questions on display in the exhibition. Figure 1 shows the feedback to the question "Which object would you recommend to a friend?" and Figure 2 shows the terms used to the query "How do you feel surrounded by so many fragile objects?".

We hope to periodically produce these word clouds; they may show that the most frequently used terms change over time or that they remain the same. Interesting conclusions could be drawn from either. If they change it could be that people will appreciate certain works due to the time of year, the likelihood that they attended an event or changing fashions. If they remain unchanged the conclusion could be drawn that some works resonate strongly with the majority of visitors.

The questions are posed using two methods on the landing of the west wing galleries; as a comments section on the iPad's and a bulletin board with paper and pencils provided to write a response (Figure 3).

These questions were posed to combat the standard "What do you think of the exhibition?". Rather we wanted to create questions which would encourage key concepts of the exhibition: to stimulate curiosity and encourage debate. This (we hope!) will happen through visitors reading the questions and considering their own responses and by seeing the responses of others which are left on display in the space.

Excitingly we have found visitors have taken to this style of questioning; the responses to the question about recommending an object to a friend (on the "bulletin board") have been through text and images with some visitors expanding upon why they like certain works (Figure 4) . In the comments field on the iPad's which asks about personal experience in the exhibition we have been interested to seeing the varying reactions. Such as a visitor on the 5th May who responded: "Scared worried but its lovely" or from the 16th May "I really liked the pull between wanting to touch and not being able to touch. When i stepped into the first installation i was overwhelmed with a child like want to feel and discover for myself.".

Let us know If you have any comments on the exhibition, questions or if there's a subject you'd like to see a future blog post about. By Penelope Hines & Jennifer Dudley

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