Plan Your Visit

During this unprecedented period, we will open for four days per week – every Tuesday, Thursday, Saturday and Sunday – until further notice.

We're good to go logo

The Museum remains free to enter. However, to keep you and our staff safe, we have had to reduce the number of people we can welcome on site at any one time. To manage this, all visitors entering the site will need to have booked a free ticket in advance. Sadly, if you don't book and present a valid ticket, you’ll be turned away. We can make no exceptions.

Please do not try to book or visit us if you are from a COVID-19 lockdown area or have any symptoms of COVID-19. Tickets can only be reserved by people resident in Wales. Groups are limited to four people over the age of 10, unless they live in the same household.

Tickets will be released every Wednesday for visits covering the following two weeks on a Tuesday, Thursday, Friday and Saturday.

To reduce any risks from COVID-19, we have had to change what we do, and currently some of our art galleries – including our world-famous impressionist gallery - the Clore Learning Centre and the Virtual Reality experience remain CLOSED.

Visitors are required to wear face coverings at our Museums, in line with Welsh Government guidelines. We reserve the right to refuse entry to those not wearing a face covering without due cause for example for health and wellbeing reasons.

Book your free ticket in advance

We are a charity and every penny we raise supports our work with communities across Wales. Please donate if you can.

Opening Hours

Open 10am–5pm. Galleries close at 4.45pm.

Open for four days per week – every TuesdayThursdaySaturday and Sunday – until further notice.

Children under 16 must be accompanied by an adult at all times. For safety reasons, we reserve the right to conduct bag searches when entering the museum​.

All visitors entering the site will need to have booked a free ticket in advance

Paintings, dinosaurs, toilets – your questions answered!

Frequently Asked Questions

Contact Us

Phone: 0300 111 2 333
Email: cardiff@museumwales.ac.uk

Location

Cathays Park
Cardiff
CF10 3NP

Map & How to Get Here

Parking

A Visitor Car Park is situated behind the Museum, off Museum Avenue. Visitors parking here must purchase an exit token from the Museum shop for £6.50.

Parking is free to disabled badge holders. Please take your blue badge to the Museum shop when purchasing your token. On-road disabled parking bays are also available at the front of the Museum, on Gorsedd Gardens Road.

Food and Drink

  • The restaurant is currently closed, however we do offer a range of drinks and snacks to take away at the museum’s café on the ground floor

What we have put in place to help keep you safe

  • Our front of house staff have received health and safety training in relation to COVID-19.
  • Visitor safety guidelines are in place on site – please follow them
  • Social distancing measures are in place on site
  • Hand sanitising stations are available for visitors and staff.
  • We have further increased our hygiene regime
  • We have a lot of interactive exhibits at the Museum – we will be taking special care to clean these regularly to keep visitors safe.
  • We will be managing visitor numbers in line with public health and safety guidelines.
  • We have set up new routes, such as a one-way system. Please look out for and follow any new signs around the site.

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you are showing any of the symptoms of coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, we request that you don’t visit, as you may be turned away to reduce risks to other visitors and our staff. Why not experience our museum by viewing our collections on the website until you are feeling better?

Accessibility

Advice for our disabled visitors

October 2020: Please note that the museum is currently undergoing essential maintenance to its roof, and so entrance to the museum via the lift is suspended. We are hoping to have a new solution in place soon. In the meantime, please contact the staff member who is working on the steps to assist you in gaining access to the museum.

Access Guide

Shop

The Museum shop will be open during your visit. We have made some changes to how we operate. These include:

  • Moving the shop into the Main Hall to provide more space to browse
  • Removal of high touch displays
  • Increased cleaning of the shop and equipment
  • All staff wearing face visors
  • We are encouraging payment by card and contactless

Shopping

What you will see when you visit

Your experience at National Museum Cardiff will be different from what we can normally offer, but we hope you enjoy:

  • Visiting our Evolution of Wales and Natural Science galleries on the ground floor
  • On the first floor, you’ll find the fantastic historic art galleries are open for visiting. Here you’ll see work by Botticelli, Richard Wilson and Rembrandt

What you won’t see when you visit

To reduce any risks from COVID-19, we have had to change what we do, and currently some of our art galleries – including our world-famous impressionist gallery -  the Clore Learning Centre and the Virtual Reality experience remain CLOSED.

Toilets

Our toilets will be open, and we have put in place an improved hygiene schedule for your safety. For the wellbeing of visitors and staff, we also encourage the use of face coverings.