Plan Your Visit
National Museum Cardiff is open for 6 days per week: Tuesday to Sunday. The Museum will also be open on Bank Holiday Mondays.
You are still required to wear a face covering indoors and to practice physical distancing. (Please note – a visor is not considered to be a face covering by the Welsh Government. See full face covering guidelines.)
The Museum remains free to enter. However, to keep you and our staff safe, we have had to reduce the number of people we can welcome on site at any one time. To manage this, all visitors entering the site will need to have booked a free ticket in advance. Sadly, if you don't book and present a valid ticket, you’ll be turned away. We can make no exceptions. Tickets available via Eventbrite.
Book your free ticket in advanceTickets will be released on a weekly basis every Wednesday for visits on the following week.
Your experience at National Museum Cardiff will be different from what we can normally offer, but we hope you enjoy: Visiting our Evolution of Wales and Natural Science galleries on the ground floor; On the first floor, you’ll find the fantastic historic art galleries are open for visiting. Here you’ll see work by Botticelli, Richard Wilson and Rembrandt. Currently some of our art galleries, including our world-famous Impressionist gallery, remain closed due to ongoing essential maintenance. We want to hear from you how you’d like our galleries to be redisplayed once the essential maintenance is complete – find out how you can help us to shape the future of our art galleries.
To reduce any risks from COVID-19, we have had to change what we do, and currently the Clore Learning Centre, the Virtual Reality experience and some of our art galleries, including our world-famous impressionists gallery, remain CLOSED. You can explore the art galleries in full online.
For more information please visit our Frequently Answered Questions page. Our toilets will be open, and we have put in place an improved hygiene schedule for your safety.
We are a charity and every penny we raise supports our work with communities across Wales. Please donate if you can.
Opening Hours
10am–5pm. Galleries close at 4.45pm.
Open for 6 days a week Tuesday to Sunday. Closed Mondays but open Bank Holiday Mondays.
Children under 16 must be accompanied by an adult at all times. For safety reasons, we reserve the right to conduct bag searches when entering the Museum.
All visitors entering the site will need to have booked a free ticket in advance.
Paintings, dinosaurs, toilets – your questions answered!
Contact Us
Phone: 0300 111 2 333
Email: cardiff@museumwales.ac.uk
Parking
A Visitor Car Park is situated behind the Museum, off Museum Avenue. Visitors parking here will receive a ticket at the point of entry and need to pay £6.50 for the day at a pay-station located at the rear of the car park. Please note that the pay-stations only accept card payments – no cash payments are accepted. Visitors can use any credit/debit cards (except for American Express), or Apple or Android Pay.
Parking is free to blue badge holders. Please use the intercom at the exit barrier to verify your blue badge permit. Disabled parking is also available at the front of the Museum, on Gorsedd Gardens Road.
Food and Drink
- The restaurant is currently closed, however we do offer a range of drinks and snacks to take away at the Museum’s café on the ground floor.
What we have put in place to help keep you safe
- Our front of house staff have received health and safety training in relation to COVID-19.
- Visitor safety guidelines are in place on site – please follow them
- Social distancing measures are in place on site
- Hand sanitising stations are available for visitors and staff.
- We have further increased our hygiene regime
- We have a lot of interactive exhibits at the Museum – we will be taking special care to clean these regularly to keep visitors safe.
- We will be managing visitor numbers in line with public health and safety guidelines.
- We have set up new routes, such as a one-way system. Please look out for and follow any new signs around the site.
To help keep everyone safe, please follow social distancing and government guidance when you visit. If you are showing any of the symptoms of coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, we request that you don’t visit, as you may be turned away to reduce risks to other visitors and our staff. Why not experience our museum by viewing our collections on the website until you are feeling better?
Accessibility
Advice for our disabled visitors
Wheelchair access can be made by pushing the intercom button on the gate at the front of the museum. A staff member will help you gain access to the building from here. If you encounter any issues, please let our museum assistants as the top of the stairs at the front of the building know.
Shop
The Museum shop will be open during your visit. We have made some changes to how we operate. These include:
- Moving the shop into the Main Hall to provide more space to browse
- Removal of high touch displays
- Increased cleaning of the shop and equipment
- All staff wearing face visors
- We are encouraging payment by card and contactless
What you will see when you visit
Your experience at National Museum Cardiff will be different from what we can normally offer, but we hope you enjoy:
- Visiting our Evolution of Wales and Natural Science galleries on the ground floor
- On the first floor, you’ll find the fantastic historic art galleries are open for visiting. Here you’ll see work by Botticelli, Richard Wilson and Rembrandt
What you won’t see when you visit
To reduce any risks from COVID-19, we have had to change what we do, and currently the Clore Learning Centre, the Virtual Reality experience and some of our art galleries remain CLOSED. You can explore the art galleries in full online.