FAQ’S Halloween 2023

Is parking available on site?

Yes, limited free parking is available. We have allocated the ticket sales to the amount of car parking spaces on site. Please try to car share when possible.

Please note that vehicles and belongings are left at the owners’ risk, and we do not accept any responsibility for any loss or damage to vehicles or their contents. Please make sure you don't leave anything valuable in your car.

How long is the event?

Doors open at 6pm and the event will finish at 9pm

Will the event be cancelled due to bad weather?

No! The event will continue as planned come rain or shine! Please wear appropriate clothing. We recommend wellies and waterproofs ready to embrace the lovely Welsh weather. Most of the event will be outdoors with some activities inside the buildings which has limited capacity.

Are there toilets on site?

Yes, there are toilets on site. Please refer to the map key for location on site.

Are there baby changing facilities?

Yes – They are available near the Main Entrance.

Can I bring my child in a pram?

We cannot allow prams inside any of the historic buildings on the premises during Halloween Nights. These evenings tend to be bustling with numerous individuals moving in different directions. Given the narrowness of the walkways and paths, please be patient while pushing your pram around the site.

Can I purchase a ticket on the door?

No. This is a pre purchased ticketed event. Please order your ticket from our website

Do you allow fancy dress?

Yes! We encourage you to come along in your fancy dress ready to terrify the visitors at every corner. For those of you who don’t have costumes, there will be a face painting station on site.

Can I bring my dog?

No. Please leave your dogs at home for this event. The site can get very busy and overwhelming for your fur babies.

How accessible is the site?

Dedicated parking spaces for disabled visitors are provided adjacent to the main entrance. Wheelchairs available on request, free of charge provided on a first come first served basis. Wheelchair access is possible to most parts of the site. However, due to the historic nature of some of the buildings, some access may be difficult.

The food outlets, Y Gegin and Y Gweithdy are accessible to wheelchair users.

Changing Places Unit: There are two 'Changing Places’ facilities available including one with an electronic bed and hoist in addition to the toilet and other facilities there. Ask a member of staff for details.

Do I need to book in advance?

Yes. Please purchase your ticket from our website to avoid disappointment:

What is your smoking policy?

Smoking (including e-cigarettes) is not allowed on the main event site.

Can I swap my date?

Tickets are non-transferable and non-refundable therefore we please ask that you make sure you have booked the correct date.

Pre Event Email

‘Please have your e-tickets ready to scan on arrival. All attendees require a ticket, and no additional tickets will be available to purchase on the night. Your e-tickets can be found in your inbox or in your online account here

What time will the Wicker Man burn?

At 8:30 pm each evening, the Wicker Man will burn. Head to Cilewent field, where the ghostly characters will assemble. Participate in the summoning of spirits and make your wish.

How dark will it be?

The site will be adorned with Halloween lights, yet some areas might still be dimly lit. We recommend that you bring a flashlight, just in case!

What time shall I arrive?

Doors open at 6 pm. The museum is open to the public until 5 pm each day. Please refrain from arriving before 5 pm to avoid congestion caused by departing vehicles and visitors.

How do I know what’s happening where?

We offer a digital map that you can access by scanning the QR code in your pre-event email. Please ensure you download the map before your arrival, as the Wi-Fi signal at St Fagans may not be very strong. Additionally, we will provide 'spotter sheets' for the younger ones to use as they search for the ghostly characters.