Arnie the Guide Dog’s guide to the Museum

Regular visitors might recognise Arnie the guide dog. He helped us to develop National Museum Cardiff's audio description tours, visited our Quentin Blake exhibition and even blogged about his Museum adventures! Arnie has recently retired from guiding duties and has handed his harness over to Uri, an enthusiastic young pup just out of training.

Ever the cultured canine, Arnie wanted to make sure Uri gets to sample the best of the National Museum but for a young pup the first visit can be scary. He has written so has written a few words to help Uri - and other guide dogs - take their first steps into the Museum.

Arnie's advice

"The National Museum Cardiff is a very old, impressive building that towers into the sky. It looks similar to other buildings in the area, but you'll know it because it has a big set of steps in front and a giant ball on top called the dome. The road outside is usually busy with traffic so your humans will need your help to cross. On either side of the front steps is some grass. You can 'spend' here but make sure you indicate to your humans that there's a step down to the grass. They might be safer letting you on a long lead and staying on the pavement.

You may feel overwhelmed as you stand at the bottom of the steps looking up at the building. I still get queasy. The stone ceiling looks like it's being held up by stilts (Mum calls them 'Grecian columns'), but I've been assured they're safe. The steps up to the Museum are in two flights, with brass rails zig-zagging across. You will need to guide your owner to the next rail between each flight. If you're feeling adventurous you might want to use the magic glass box that lifts you into the air instead. This is to the left of the steps, through a gate. Once inside, look out for the large silver button to the left - this opens the door.

Once you reach the top of the stairs you will need to guide your owner through the massive brass doorway. Then you will come to a set of glass doors that open automatically. They are much safer for us guide dogs than the old revolving type - less danger of getting squished! Be careful as you enter the Main Hall - your paws may slip on the marble-effect floor. You will hear lots of noises echoing and reverberating because the ceiling is so high. Guide your owner to the reception desk, which is straight ahead across the hall.

And then the best bit. You will soon be hit by a whiff of cakes and biscuits from the coffee shop to your left. Drooling is inevitable, but stay calm. This is the first of many temptations you will encounter. The Museum is full of animals you can't chase, bones you can't eat, and rocks you can't spend a penny on. Enjoy!"