Plan Your Visit

The National Waterfront Museum, Swansea will reopen to the public on Friday 28 August and will also be open on Sunday 30 August and Bank Holiday Monday, 31 August. During this unprecedented period, we will open for three days per week – every Thursday, Saturday and Sunday – until further notice.

We're good to go logo

The Museum remains free to enter. However, to keep you and our staff safe, we have had to reduce the number of people we can welcome on site at any one time. To manage this, all visitors entering the site will need to have booked a free ticket in advance. Sadly, if you don't book and present a valid ticket, you’ll be turned away. We can make no exceptions.

Tickets will be released on a weekly basis every Wednesday for visits on the following Thursday, Saturday and Sunday.

To reduce any risks from COVID-19, we have had to change what we do, and we will be operating a one-way system around the Museum.

We are doing everything we can to keep you and our staff safe so please consider others and don’t try and visit if you are living in a lock down area, or have any symptoms of COVID-19.

Visitors are required to wear face coverings in indoor spaces at our Museums, in line with Welsh Government guidelines. We reserve the right to refuse entry to those not wearing a face covering without due cause for example for health and wellbeing reasons.

Book your free ticket in advance

We are a charity and every penny we raise supports our work with communities across Wales. Please donate if you can.

Opening Hours

Open 11am-4pm 

Open for three days per week – every ThursdaySaturday and Sunday

Children under 16 must be accompanied by an adult at all times. For safety reasons, we reserve the right to conduct bag searches when entering the museum​.

All visitors entering the site will need to have booked a free ticket in advance

Location

Oystermouth Road
Maritime Quarter
Swansea
SA1 3RD

 

Map & How to Get Here

Toilets, picnics, the Penydarren Engine – your questions answered!

Frequently Asked Questions

Parking

St David's pay and display car park is situated just a short walk from the Museum on Oystermouth Road, it offers the first 3 hours parking for £1 (for satellite navigation use SA13LQ). Alternatively, use the Park and Ride on Fabian Way, Swansea (SA18LD) which drops off at the Maritime Quarter.

More information about parking

Accessibility

Here you can find information about accessibility throughout the Museum including parking, wheelchair access, lifts, baby changing facilities, assistance dogs, Braille resources, and induction loops.

Access Guide

Contact Us

Phone: 0300 111 2 333
Email: waterfront@museumwales.ac.uk

 

What we have put in place to help keep you safe

  • Our front of house staff have received health and safety training in relation to COVID-19.
  • Visitor safety guidelines are in place on site – please follow them
  • Social distancing measures are in place on site
  • Hand sanitising stations are available for visitors and staff.
  • We have further increased our hygiene regime
  • We have a lot of interactive exhibits at the Museum – we will be taking special care to clean these regularly to keep visitors safe.
  • We will be managing visitor numbers in line with public health and safety guidelines.
  • We have set up new routes, such as a one-way system. Please look out for and follow any new signs around the site.

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you are showing any of the symptoms of coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, we request that you don’t visit, as you may be turned away to reduce risks to other visitors and our staff. Why not experience our museum by viewing our collections on the website until you are feeling better?

What you will see when you visit

Your experience at National Waterfront Museum will be different from what we can normally offer, but you can

  • See our replica of the Penydarren Steam Locomotive, which transformed transport as we know it.
  • Gain a fascinating insight into the industrial maritime history of Wales.
  • Be impressed by a massive Ocean Colliery railway wagon, used to haul coal from pit to port in south Wales.
  • Delve into virtual Swansea in the 19th century to discover how Welsh industry created urban society.

What you won’t see when you visit

  • Sorry, our play area is closed

 

               

On-site Refreshments

Our Y Cei café will be open for hot and cold drinks and pre-packed food.