Plan Your Visit

The National Waterfront Museum is open DAILY.

You are still required to wear a face covering indoors and to practice physical distancing. (Please note – a visor is not considered to be a face covering by the Welsh Government. See full face covering guidelines.)

We're good to go logo

The Museum remains free to enter. However, to keep you and our staff safe, we have had to reduce the number of people we can welcome on site at any one time. To manage this, all visitors entering the site will need to have booked a free ticket in advance. Sadly, if you don't book and present a valid ticket, you’ll be turned away. We can make no exceptions.

Book your free ticket in advance

Tickets will be released on a weekly basis every Wednesday for visits on the following week. Your safety, and that of our staff, is our priority. To reduce any risks from COVID-19, we have had to change what we do, and the experience at National Waterfront Museum will be different from what we can normally offer. There is a one way route around the museum and there will be no guided tours, however our staff are on hand in our galleries. Our café is open, but providing a limited offer. For more information please visit Frequently Asked Questions

Our toilets will be open, and we have put in place an improved hygiene schedule for your safety.
Visitors are required to wear face coverings in indoor spaces at our Museums, in line with Welsh Government guidelines and to follow all our safety guidelines while at the museum, even if you have been vaccinated. We reserve the right to refuse entry to those not wearing a face covering without due cause, for example for health and wellbeing reasons, and to those who flout our other safety guidelines.

We are a charity and every penny we raise supports our work with communities across Wales. Please donate if you can.

Find other attractions in the area: Discover the story of Wales

Opening Hours

Daily 10am-5pm 

Children under 16 must be accompanied by an adult at all times. For safety reasons, we reserve the right to conduct bag searches when entering the museum​.

All visitors entering the site will need to have booked a free ticket in advance

Location

Oystermouth Road
Maritime Quarter
Swansea
SA1 3RD

 

Map & How to Get Here

Toilets, picnics, the Penydarren Engine – your questions answered!

Frequently Asked Questions

Parking

The nearest car park to our museum is St David’s MSCP which is a pay and display car park

More information about parking

Accessibility

Here you can find information about accessibility throughout the Museum including parking, wheelchair access, lifts, baby changing facilities, assistance dogs, Braille resources, and induction loops.

Access Guide

Contact Us

Phone: 0300 111 2 333
Email: waterfront@museumwales.ac.uk

 

What we have put in place to help keep you safe

  • Our front of house staff have received health and safety training in relation to COVID-19.
  • Visitor safety guidelines are in place on site – please follow them
  • Social distancing measures are in place on site
  • Hand sanitising stations are available for visitors and staff.
  • We have further increased our hygiene regime
  • We have a lot of interactive exhibits at the Museum – we will be taking special care to clean these regularly to keep visitors safe.
  • We will be managing visitor numbers in line with public health and safety guidelines.
  • We have set up new routes, such as a one-way system. Please look out for and follow any new signs around the site.

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you are showing any of the symptoms of coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, we request that you don’t visit, as you may be turned away to reduce risks to other visitors and our staff. Why not experience our museum by viewing our collections on the website until you are feeling better?

What you will see when you visit

Your experience at National Waterfront Museum will be lightly different from normal.

  • There is a one way route around the museum
  • There will be no guided tours, however our staff are on hand in our galleries.
  • There will be no hands on events at our museum.

 

               

On-site Refreshments

Our café is open, but providing a limited offer.