Underground tours unavailable

Please note the underground tours are currently closed. We apologise for any inconvenience caused

Plan Your Visit

Big Pit National Coal Museum is open every day.

The Museum remains free to enter, but the Underground Tours are currently unavailable

However, to keep you and our staff safe, we have had to reduce the number of people we can welcome on site at any one time. To manage this, all visitors entering the site will need to have booked a free ticket in advance. Sadly, if you don't book and present a valid ticket, you’ll be turned away. We can make no exceptions. If you are responsible for an organised group, and would like to book for 7 or more people, please call: 029 2057 3650

Your safety, and that of our staff, is our priority. To reduce any risks from COVID-19, we have had to change what we do, and the experience at Big Pit will be different from what we can normally offer.

You are still required to wear a face covering indoors and to practice physical distancing. (Please note – a visor is not considered to be a face covering by the Welsh Government. See full face covering guidelines.)

Please remember:

  • Pre-booking is essential;
  • General entry tickets must be booked as well as Underground Tour tickets. The Underground Tour ticket is not valid unless you have booked a general entry ticket;
  • Ticket numbers are limited so book early to avoid disappointment;
  • Please arrive in plenty of time before the allocated time slot for your tour as late arrivals cannot be accommodated and tickets will not be refunded;
  • If you need to cancel your visit, please let us know as soon as possible so that we can re-allocate your tickets to someone else;
  •  There will be no more than 5 people plus a guide on each tour and this could be mixed households;
  • It is mandatory for all individuals going underground to wear a face covering for the duration of the tour (including children and those normally medically exempt) - this is to protect you and our guides. There will be no exceptions to this rule;
  • Please wear warm clothing and sensible footwear;
  • Children must be over 1 metre tall to go underground and all children aged under 16 must be supervised by someone aged 16 or over;
  • Minimum of 2 people per underground tour, 1 person tours cannot be accommodated for safeguarding reasons. If you are booking a single ticket it is recommended that you book as early in the day as possible;
  • Underground tours will take approximately 50 minutes;
  • Visitors are expected to put on their own safety equipment with guidance from staff.

Book your free ticket in advance

Tickets will be released on a fortnightly basis every other Wednesday for visits on the following week.

For more information please visit our Frequently Asked Questions

Our toilets will be open, and we have put in place an improved hygiene schedule for your safety. Visitors are required to wear face coverings in indoor spaces at our Museums, in line with Welsh Government guidelines and to follow all our safety guidelines while at the museum, even if you have been vaccinated. We reserve the right to refuse entry to those not wearing a face covering without due cause, for example for health and wellbeing reasons, and to those who flout our other safety guidelines.

We are a charity and every penny we raise supports our work with communities across Wales. Please donate if you can.

Find other attractions in the area: Discover the story of Wales

Opening Hours

9.30am-4.30pm daily. Last entry: 3pm 

Please note the underground tours are currently closed. We apologise for any inconvenience caused

All visitors entering the site will need to have booked a free ticket in advance and an additional free ticket for the underground tour,

Please call before making a special journey.

Children under 16 must be accompanied by an adult at all times. For safety reasons, we reserve the right to conduct bag searches when entering the Museum​.

What you will see when you visit

  • The Underground Tour – pre-booking essential. Go 300 feet underground with your Guide and see what life was like for the thousands of men who worked at the coal face.
  • King Coal: The Mining Galleries – an audio-visual experience telling the story of how the Welsh mining industry evolved.
  • The Pit Head Baths building which houses four exhibition spaces and uses objects and images to tell the story of coal mining in Wales. Themes include children in the mines, health, home life and the mining communities. See how the life and work of a miner has changed from 1850 to 2000. Learning about the geology and uses of coal, mining disasters and rescue, discovering the role and impact of Trade Unions and Nationalisation, and get a closer look at some mining memorabilia.
  • Coal cutting machinery in the Conservation Stores.
  • View historic buildings and enjoy Blaenavon’s Industrial Landscape

Contact Us

Phone: 0300 111 2 333
Email: bigpit@museumwales.ac.uk



For Sat Nav, please use NP4 9RL

Map & How to Get Here


If you are arriving by car you will need to pay on arrival. £5 per day. FREE for disabled badge holders and motorbikes. This charge is for parking only – entry to the Museum remains free.

Picnics, dogs, toilets – your questions answered!

Frequently Asked Questions


General advice and advice for our disabled visitors

Access Guide

What we have put in place to help keep you safe:

  • Our front of house staff have received health and safety training in relation to COVID-19.
  • Visitor safety guidelines are in place on site – please follow them
  • Social distancing measures are in place on site
  • Hand sanitising stations are available for visitors and staff.
  • We have further increased our hygiene regime
  • We will be managing visitor numbers in line with public health and safety guidelines.
  • We have set up new routes, such as a one-way system. Please look out for and follow any new signs around the site.

To help keep everyone safe, please follow social distancing and government guidance when you visit. If you are showing any of the symptoms of coronavirus, or if you've been in contact with anyone who has the virus in the last 14 days, we request that you don’t visit, as you may be turned away to reduce risks to other visitors and our staff. Why not experience our museum by viewing our collections on the website until you are feeling better?



Due to the historical nature of the site, please note the following potential hazards:

  • Trip hazard on uneven paths and steps
  • Slippery surface paths, slopes and grassed areas