Accessibility – National Wool Museum

Baby Changing Facilities

  • Baby changing facilities are provided in the ladies and gents toilet in the museum and in the disabled toilet in the Resource and Collections Centre.

Visitors with limited mobility and wheelchair and pushchair users

  • There are 3 designated disabled parking bays located in the carpark, before crossing the bridge and a further 2 in the car park in the meadow.

  • Parking at the museum is free.

  • Buses and coaches are requested to deposit passengers in the first car park before then progressing over the bridge to the meadow car park to park.

  • From the car park there are flat paved routes into the museum which can easily be used by all visitors. However, please note that there is a downward slope from the road to the museum entrance and that there is a grassed expanse between the meadow carpark and the entrance.

  • Two wheelchairs are available on request in the shop. The chairs are allocated on a first come first served basis and cannot be pre-booked, although any advanced requests will be considered.

  • Seating is available at various locations throughout the museum. Please ask any member of staff if you require seating at any other location.

  • There is a lift to the first floor in the main building.

  • A stair lift is available in the Weaving Shed to view Melin Teifi at work.

  • Please be aware that this is a historic building and there is uneven floor in some areas.

  • The museum's café and shop are accessible to wheelchair users.

  • Toilet facilities for the disabled are located off the main reception building and in the Resource and Collections Centre.

  • There is an orientation map of the building, indicating areas where visitors may experience high noise levels. This is available in several languages.

Deaf and Hard-of-Hearing visitors

  • Audio frequency induction loops available at reception/shop and café counters.

  • The galleries and exhibits have a good standard of written material to support the collections.

  • Visual interpretation of the main exhibition theme is clearly displayed.

Blind and partially sighted visitors

  • A number of museum displays have audio interpretation and there is use of ambient sound in some galleries.

  • The textile gallery has low light levels for conservation reasons, but walkways and text panels are clearly illuminated.

Additional learning needs

  • Groups and individuals are welcome and activities are available if pre-booked.

  • If you prefer to visit when we’re less crowded, there are usually fewer people on our site from 3pm each day.

Dogs

  • Dogs are allowed on museum grounds provided they are kept on a short lead.

  • There are noisy historic working machinery at the museum. Only assistance dogs are permitted into the Museum buildings.

  • Water bowls are provided at the museum entrance on request.

  • Owners are responsible for cleaning up after their dog(s). Bins are provided in the garden and car park.