Accessibility at the National Wool Museum

Physical Mobility

  • There are 3 designated disabled parking bays located in the carpark, before crossing the bridge and a further 2 in the car park in the meadow.

  • Parking at the museum is free.

  • Buses and coaches are requested to deposit passengers in the first car park before then progressing over the bridge to the meadow car park to park.

  • From the car park there are flat paved routes into the museum which can easily be used by all visitors. However, please note that there is a downward slope from the road to the museum entrance and that there is a grassed expanse between the meadow carpark and the entrance.

  • Two wheelchairs are available on request in the shop. The chairs are allocated on a first come first served basis and cannot be pre-booked, although any advanced requests will be considered.

  • Seating is available at various locations throughout the museum. Please ask any member of staff if you require seating at any other location.

  • There is a lift to the first floor in the main building.

  • A stair lift is available in the Weaving Shed to view Melin Teifi at work.

  • Please be aware that this is a historic building and there is uneven floor in some areas.

Hearing Impaired

  • Audio frequency induction loops available at reception/shop and café counters.

  • The galleries and exhibits have a good standard of written material to support the collections.

  • Visual interpretation of the main exhibition theme is clearly displayed.

Visually Impaired

  • A number of museum displays have audio interpretation and there is use of ambient sound in some galleries.

  • The textile gallery has low light levels for conservation reasons, but walkways and text panels are clearly illuminated.

Learning Difficulties

  • Groups and individuals are welcome and activities are available if pre-booked.

Facilities

  • The museum's café and shop are accessible to wheelchair users.

  • Toilet facilities for the disabled are located off the main reception building and in the Resource and Collections Centre.

  • Baby changing facilities are provided in the ladies and gents toilet in the museum and in the disabled toilet in the Resource and Collections Centre.

  • There is an orientation map of the building, indicating areas where visitors may experience high noise levels. This is available in several languages.

Dogs

  • Dogs are allowed on museum grounds provided they are kept on a short lead.

  • There are noisy historic working machinery at the museum. Only assistance dogs are permitted into the Museum buildings.

  • Water bowls are provided at the museum entrance on request.

  • Owners are responsible for cleaning up after their dog(s). Bins are provided in the garden and car park.

For historic reasons many of our museums are not totally accessible to all our visitors. We are continually striving to improve the situation where ever possible. If you have any helpful suggestions please let a member of staff know.