Privacy Notice — Supporters

Information we will usually collect:

  • Your title and name
  • Your address, including postcode
  • Your telephone number
  • Your email address
  • Your bank account details or payment information (when making donations)

Where it is appropriate we may also ask why you have decided to donate to us.

We will process your data in accordance with our

Public Task statement


We will use your data to:

  • Provide you with the information, services or products you asked for in respect of Amgueddfa Cymru – National Museum Wales exhibitions and events
  • Administer your donation or support your fundraising, including processing gift aid
  • Keep a record of your relationship with us
  • Ensure we know how you prefer to be contacted
  • Understand how we can improve our information, services or products

Direct marketing from our Fundraising team

Only with your consent, we will contact you to let you know about the progress we are making and to ask for donations or other support. Occasionally, we may include information from partner organisations.

If you no longer wish to receive these communications or if you would like to update the way we communicate with you, you can contact the Development team on 02920 573184 or

Whilst we do not sell or share personal details to third parties for the purposes of marketing, we may on occasion, contract with third parties to provide services on behalf of the Museum. When we run an event in partnership with another named organisation your details may be shared that organisation.

Ensuring communications are relevant

To ensure communications are relevant and timely, and to provide an improved experience for our supporters, we may update information on our database in regard to events you have attended in the past so that we can ensure we provide you with information about future events, appeals and campaigns that are relevant to your interests.

If you have questions about how we use your data, you may contact our Data Protection Officer, Neil Wicks at Data Protection Officer, National Museum Wales, Cathays Park, Cardiff, CF10 3NP or email

We will amend this Privacy Notice from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. The current version of our Privacy Notice will always be posted on our website.

This Privacy Notice was last updated on 14 May 2018.