: General

During the past two weeks our Geology galleries were closed for essential maintenance. Now they are open to the public again, much to the delight of anyone looking after dinosaur-mad 6-year olds, who, quite rightly, have been disappointed by the temporary withdrawal of some of National Museum Cardiff’s most popular displays.

So in you come for a peek of all those refreshed displays. But what’s that? Seemingly nothing has changed?? Everything still looks as it did before the ‘major refurbishment’ – so what was so major about it?

The idea of undertaking maintenance was not to change the displays – apparently our visitors are happy with the way they are – but to update technology and fix things that were broken. This is why you have to look closely to spot what we have been so busy doing. Very busy in fact; including the planning phase, which took several months, we had at least 23 people working on the gallery. It was very busy every day, with staff and contractors working around each other, from the dinosaur foot prints pavement all the way up to the ceiling (which is 12m high in this gallery).

What you won’t notice is that the fire beams were replaced to alert us early and reliably in the event of a fire. You’ll have to look closely to spot the new lights: the spot lights underneath the ceiling are now all converted to LED. You may find that the image quality of the display screens is a million times better than it was before. What you certainly should notice is that the displays are much cleaner. We also repaired damage to displays. As the saying goes: if you touch - we need to touch up. The paint work, that is. And if anyone happens to walk into a display case the specimens inside move sometimes. If we don’t spot this early enough, they can topple off their shelf and break. We used the opportunity last week to put them all back in their place, hence our plea to you: this is now not a race to see how quickly they can be knocked off their perch again, so absolutely no prize for anyone who thinks they can dislodge the displays. Our specimens – which, actually, belong not to the museum but to the Welsh public – are fragile and repairing them costs tax payers’ money, which we do our best not to waste.

There is one thing that is entirely new to the gallery, something which will be obvious immediately to said 6-year old dinosaur enthusiast (and those of any other age, too): the new Welsh dinosaur now has a permanent home as part of our dinosaur display. A life-sized artist’s impression, feathers and colours and all, is now peeking from the early Jurassic back to its Triassic cousins. It is truly magnificent and inspiring, and actually one of the first models to represent the latest research that these kinds of dinosaurs were clad in feathers. The enthusiast in myself wants to add pathos to this announcement, which is difficult to express in a blog. Hence I’ll stop myself right here and simply invite you to come and see it.

Oh, one more thing. While working in the displays in the past two weeks we found countless sweet wrappers, discarded chewing gums and bits of sandwiches and apples in various hidden corners. These kinds of things encourage pests which we don’t want in the museum any more than you would want them in your house. We have the restaurant, café and schools sandwich room where you are welcome to eat, and there are bins in the Main Hall before you enter the galleries. We would be immensely grateful if you didn’t take any food into the galleries.

Find out more about care of collections at Amgueddfa Cymru - National Museum Wales here.

Visual Audio Display Units (VADUs) still exist in the National Museum Cardiff galleries. We know, because with almost every finger touch on the touchscreen, it sends a little signal to the web server that includes a piece of information describing the last interaction (i.e. ‘please play the video’, ‘please display the menu list’). We record all those messages, firstly to make sure the kiosk is actually working day-to-day and secondly to find out which aspects are popular or not popular, knowledge that is useful to guide future kiosk development. 

Figure 1, a cartoon of kiosk development process - an attempt to show the separation from the web server, while maintaining rudimental communication from the gallery space (satellite to mothership).

Each message is sent as an AJAX call (asynchronous JavaScript and XML) from the kiosk, which is usually a standalone bundle of files running through a web browser (HTML, CSS & Javascript files). The main bulk of the kiosk development is carried out through our in-house web CMS (called Amgueddfa CMS) on a computer that mirrors the public web server, it’s only before the launch that all the necessary files are copied over to the computer in the exhibition space (wrapped up as an ‘App’), where it remains like a satellite away from its mothership (the web server). Beep beep, beep beep.

Patterns of Frequency

A single recorded kiosk command is not particularly exciting by itself but when there are greater numbers, patterns emerge. For instance, if we record each time a video is started on the kiosk we get a round number to how many people were interested in the subject matter of the video (information gathered before they had seen the video). If we also record when people stop playing the video we can start to distinguish patterns in their viewing behaviour. Judging by the average video length played the majority of the visitors saw less than 39% of the total video length, with the longest average being three minutes 17 seconds. Of course, there were also lots of visitors who watch the videos until the end; as you can tell by the 'happy-tail' patterns formed by visitors reaching the film credits at the end of the film (figure 2).  

Figure 2 shows all video stop points for five videos presented as scatter plots against the video length in minutes. Judging by the average video length played, which is shown in green - the majority of the visitors saw less than 39% of the total video length, with the longest average being three minutes 17 seconds. Of course, the there were also lots of visitors who watch the videos until the end (as you can see by the 'happy-tail' patterns formed as they reach the film credits at the end of the video), but on the whole I wouldn't recommending placing feature length films on kiosks.

Figure 2 shows the raw data stored within a database table on the web server.

Overview of the Numbers

I signed-off my last blog with a promise of data relating to the Wi-Fi audio tour during the Chalkie Davies exhibition last year, which I’m including below. To placing the Wi-Fi statistics within the gallery space, I’ve also gathered data from the four large screen kiosks in the exhibition against the monthly visitor figures.

It is immediately clear that the four large kiosks were very popular - they contained a great deal of curated content which included a composite NME magazine, Chalkie Davies film, Youth Forum audio interviews, a comments section and What’s On calendar. I can imagine the relative attraction and easy access of the kiosks goes a long way to explain the comparatively lower figures of the Wi-Fi audio tour, but let us not be downbeat - the feedback received from the visitor survey about the Wi-Fi was positive. 

• 93% of survey monkey results either felt they ‘learnt a lot about the exhibition’ or ‘it improved their experience as a visitor’ - it must be noted that the number of people who filled in the survey and used the Wi-Fi audio tour was extremely low compared to the overall gallery visitor figures (12 / 42,000), but the survey morsel is still very positive.    

However, I would be cautious in suggesting an Wi-Fi audio tour for short-run exhibitions, mainly due to the diminished numbers compared to the insitu kiosks - the Wi-Fi audio tour could gain popularity following a less exhibition-specific avenue (e.g. providing audio descriptions for the top ten popular objects), which would allow the audio catalog to be built gradually and remain available all year around throughout the museum.

Future Beeps

To conclude, we have been collecting kiosk statistics since 2011. The storage method may change, we could additionally store the data on Google servers via Google Analytics, but however the beeps are stored the way visitor interact with museum kiosks will continue to guide the future kiosk development. 

Table showing all the touchscreen events for the Chalkie Davies exhibition with visitor figures for the gallery:

I actually visited the Mametz Wood exhibition twice. The first time was the official opening, but as I didn’t see anyone that I knew, I spent most of the time hovering at the back during the speeches and the opera recital (which sounded beautiful, but as I know nothing about opera it went over my head a bit), while feeling spectacularly under-dressed next to all the soldiers in their shiny, smart uniforms.

I enjoyed the exhibition itself very much. The work we had done in youth forum had provided helpful context which meant I could appreciate what I was seeing a whole lot more; the Christopher Williams painting was of course a highlight, as was the World War One stretcher and a pistol owned by Siegfried Sassoon, who had fought at the battle.

It was also great to see the work of the very talented Margaret Williams, who I hadn’t heard of before I joined the youth forum, showcased alongside her male counterparts. However, due to the fact that it was an opening, it was very crowded, and being too British to ask people to move slightly aside I missed some of the exhibits. 

I decided to go back a few days later, and this turned out to be a very good idea. This time, there were old music hall and war songs playing quietly in the background. Combined with the ghostly sketches of soldiers, surrounded by their old possessions, it really made you feel as though you had stepped back in time, which surely is a sign a museum has done its job.

It also seems to enhance the sense of the futility of it all. I was surrounded by images and descriptions communicating the brutality, violence and bloodshed, the enormous sacrifice, and in the end, this was all that was left. A pipe, some faded documents, the stretcher rather than the people it had carried, a few old songs, and a collective national sense of loss. It was hard not to feel emotional. All this suffering may have created beautiful art, but the suffering itself hadn’t been worth it at all. 

There was also a video screen showing an actor reading a section of In Parenthesis, originally by David Jones, now adapted for a new opera. Whether it was because of the skill of the actor (whose name escapes me) or all the things I’d just seen and felt, I found I didn’t need to put the headphones on to understand what he was trying to say. 

So, to conclude. War’s Hell: The Battle of Mametz Wood in Art is well worth a visit. And next time I get invited to an exhibition opening, go with a friend and make more of an effort than just jeans and a jumper.  

Since September 2015 I have been working with Kate Congdon, Lecturer of ESOL (English as a Second or Other Language) at Cardiff and the Vale College. Together we have been working with ESOL students from the college to create learning resources to be used at St Fagans National History Museum as part of the colleges ESOL programme. The resources will provide ESOL students with the opportunity to practice their English abilities whilst learning about the history of Wales.

In September 2015, 200 ESOL students visited St Fagans. The students’ abilities ranged from beginners to those who were nearly fluent. Kate created a questionnaire for the students to choose their top 3 buildings at the Museum. The results of these were split into two groups to reflect the different learners’ levels, lower level and higher level.

Lower Level:

• Bryn Eryr (replica Iron Age roundhouses) 
• Melin Bompren Corn Mill
• St Fagans Castle

Higher Level:

• Rhyd-y-Car (row of terrace houses)
• Gwalia Stores
• Cockpit

In December 2015, a small group of students from the lower or entry level visited St Fagans again to act as a focus group for the project. They worked with Kate and I to choose the aspects of the buildings they found most interesting.

More recently, Kate, with information and images provided by the Museum, has designed and developed 2 draft resources for the students to trial, an entry level resource focusing on the St Fagans Castle and a higher level resource focusing on the Rhyd-y-Car Cottages. These were then proof read by myself and members of the curatorial staff team.

On the 17^th March I travelled to Cardiff and the Vale College to help Kate trial the resources with her lower level class and one of the higher level groups. I was really impressed with how engaged students from both groups were with the resources. They not only enjoyed the opportunity to learn new words and phrases, but were also fascinated by the histories of the buildings and the people of Wales. From my perspective, it was a thoroughly enjoyable experience and I picked up a few new teaching tips from the ESOL lecturers. I especially liked the use of a mini Welsh rugby ball which was passed around the class as a way for students to know it was their turn to answer questions. The feedback on the resources from the students was very positive and many of them enjoyed the opportunity to discover more about the country they have chosen to call their home.

Kate will be returning to St Fagans in April to meet with myself and Mared McAleavey, Principal Curator: Historic Interiors. We will be discussing the history of the remainder of the buildings that the students chose and the learning activities that can be designed. I am really looking forward to trialling the next set of resources with the students and I’ll be posting updates here in the future. In the mean time you can keep up to date with the work of the Learning, Participation and Interpretation Department by following us on Twitter @StFagans_Learn.

Exhibition review by Museum's Youth Forum.

As youth forum members we were able to help input our opinions into the design of the temporary exhibition and have been able to see it develop from a drawing on paper to a physical form. Today we have examined the exhibition and have evaluated the information and items displayed.

Amgueddfa Cymru has been tasked with commemorating the WW1 centenary. Personally, we believe that the exhibition is very interesting as it gives an insight into the medicinal history starting from Ancient Greece right up to the 21st century. We enjoyed the exhibition overall. The video grabbed our attention the most and we were able to see a visual aspect of medicinal practice with a humorous touch.

The exhibition has a number of different displays which hold valuable information about medicine and the different tools used to carry out medical procedures such as amputations. It contains a silent video in both Welsh and English that shows a few medical procedures from the Roman times. There are some replicas of medical items in the display case that have been used such as a Face Mask used in World War One to disguise facial wounds. 

There is also a small game on an iPad that tests your knowledge of the information in the exhibition. This together with the video has proved to be a success with the general public. Some reviews say that they liked “the doctor video” and a young person enjoyed it when the doctor was “cutting the leg off”.

By Joel Powell, Emma Jones and Hannah Sweetapple.