: Volunteering

The Carers Wales report State of Caring 2019 estimated that last year there were 400,000 carers in Wales. The 2011 Census gave the overall figure as 370,000 or 12% of the population, with 30,000 of those carers under the age of 25 and it noted that Wales has the highest proportion of carers under 18 in the UK. These figures all refer to unpaid carers, who are supporting an adult or child with a disability, physical or mental illness, or affected by substance misuse. It does not include those working in paid caring roles.

It is estimated that most of us, three out of five, will become a carer at some point in our lives.

Given these huge numbers and the fact that most of us are, or will be, affected why don’t we hear more about carers? One reason could be that carers are too busy being carers. I have been a carer myself and before joining Amgueddfa Cymru I spent 30 years working in health and social care services, in which time I would estimate that I worked with a few thousand carers. My experience and extensive studies show that many carers experience loneliness and social isolation, poor mental or physical health themselves, and financial pressure, as a result of their caring role.

So what does this mean for Amgueddfa Cymru? One of the goals for our 10-year strategy, due to be published in spring 2021, is that we are relevant to everyone and accessible to everyone; another is a focus on health and wellbeing for all. Our community engagement programme has a very wide range of ways for people who have support needs (due to health, disability or other circumstances) to get involved in museum activities as a visitor or through our volunteering and learning programmes. We certainly welcome carers via these initiatives and there are many carers who have got involved, but as yet we don’t have very much that is specifically designed around the needs of carers.

Looking ahead to next year, the Volunteering team want to provide some opportunities designed specifically for carers. This may involve recruiting volunteers who can support carers in visiting our museums, or, it may mean designing volunteering opportunities for carers that work around caring demands. At the moment we imagine a mix of attendance options – some opportunities for carers to attend or join something on their own, others where carers can do so with the person they provide care for. 

The usual image of carers is of someone older, caring either for an elderly parent or for their spouse or partner. There are many who fit that description, but there are also more young adult or child carers than most people realise and the demands of caring risk an adverse impact on their education, development, and overall quality of life. We are therefore planning to include some opportunities that are specifically aimed at young carers.

People from all communities face caring responsibilities, which may in some cases be made even harder by systemic discrimination and disadvantage. My own experience of caring for my Iraqi grandmother was that the support services available genuinely intended to welcome everyone but were nearly all set up around the habits, lifestyles and life experiences of a White British population. The food and activities offered, and life events discussed (for instance in Reminiscence therapy), held no relevance or comfort for her whatsoever. I’m not suggesting this gives me any insight into another person’s experience, it doesn’t, but it does give an insight into the limitations of a single approach. 

So we know we will need a nuanced and varied approach, and this is where we would like your help. We have created a survey which sets out some of our ideas so far, but we also need to hear from you if you are a carer or have been a carer in the past. If you’re not, we’d be grateful if you could help us by sharing this with carers you know.

The survey launches on Carers Rights Day, 26 November, and on the same day we’re also planning a live online discussion (with a free event ticket for every carer who joins us). You can find the details of how to participate, and also the ‘taster’ sessions on the same day, via this web page: https://museum.wales/getinvolved/carers

How a Distanced Professional Training Year Can Still Be Enjoyable and Successful

As an undergraduate, studying biosciences at Cardiff University, I am able to undertake a placement training year. Taxonomy, the study of naming, defining, and classifying living things, has always interested me and the opportunity to see behind the scenes of the museum was a chance I did not want to lose. So, when the time came to start applying for placements, the Natural Sciences Department at National Museum Cardiff was my first choice. When I had my first tour around the museum, I knew I had made the right choice to apply to carry out my placement there. It really was the ‘kid in the candy shop’ type of feeling, except the sweets were preserved scientific specimens. If given the time I could spend days looking over every item in the collection and marvelling at them all. 

Jars of preserved specimens in the collections at National Museum Cardiff

Jars of preserved specimens in the collections at National Museum Cardiff

Of course, the plans that were set out for my year studying with the museum were made last year and, with the Covid-19 pandemic this has meant that plans had to change! However, everyone has adapted really well and thankfully, a large amount of the work I am doing can be done from home or in zoom meetings when things need to be discussed.

Currently, my work focuses on writing a scientific paper that will be centered on describing and naming a new species of shovel head worm (Magelonidae) from North America. Shovel head worms are a type of marine bristle worm and as the name describes, are found in the sea. They are related to earth worms and leeches. So far, my work has involved researching background information and writing the introduction for the paper. This  is very helpful for my own knowledge because when I applied for the placement I didn’t have the slightest clue about what a shovel head worm was but now I can confidently understand what people mean when they talk about chaetigers or lateral pouches!

Part of the research needed for the paper also includes looking closely at species found in the same area as the new species, or at species that are closely related in order to determine that our species is actually new.

Photos for the paper were taken by attaching a camera to a microscope and using special imaging stacking software which takes several shots at different focus distances and combines them into a fully focused image. While ideally, I would have taken these images myself, I am unable to due to covid restrictions, so my training year supervisor, Katie Mortimer-Jones took them.

Camera mounted on a microscope used to take images of the worms

Then I cleaned up the backgrounds and made them into the plates ready for publication. I am very fortunate that I already have experience in using applications similar to photoshop for art and a graphics tablet so it wasn’t too difficult for me to adjust what I already had in order to make these plates. Hopefully soon, I will be able to take these images for myself.

Getting images ready for publication

My very first publication in a scientific journal doesn’t seem that far away and I still have much more time in my placement which makes me very excited to see what the future holds. Of course, none of this would be possible without the wonderful, friendly and helpful museum staff who I have to express my sincere thanks to for allowing me to have this fantastic opportunity to work here, especially my supervisor, Katie Mortimer-Jones.

Shovel head worm 

In 2016 I received a phone call from Nichola Thomas. She had a son, Rhys, who would love to volunteer at the museum. He was seventeen and in college part-time and he was autistic.

We decided to meet Rhys and Nichola to find out what his interests were and how he could help out in the museum.

Rhys was quite shy at first and didn’t say much, but took everything in. We worked out a plan that he could come for two hours every Wednesday from eleven o’clock until one o’clock. Rhys would help me with a ‘handling object’ table and we would encourage visitors to hold objects from the 1950s, 60s and 70s and talk about their memories or just learn about the objects. Things like ‘Green Shield Stamps’, cigarette coupons, old electrical items and old tools.

Now, most of the staff at the museum had little or no understanding of autism. One lady, Suzanne, has an autistic son and she could explain things like how to interact with Rhys. We all felt we should be better informed, so all the staff were offered ‘autism awareness’ training. I think everybody signed up.

The training really opened our eyes to the world of autism. One huge point that came out of the training was that many organisations have a ‘chill-out’ space. This is for anyone who is feeling anxious or stressed or just needs to get away from the hustle and bustle. We decided we needed something like this at the museum.

National Waterfront Museum Volunteer Rhys Thomas in one of the Museum's electric vehicle exhibits 

By now Rhys had really started to enjoy his time at ‘work’. Everybody noticed a real transformation as he became more outgoing and less shy and regularly starting conversations with complete strangers. We asked Rhys to help us with the design of the ‘Chill-out’ Room. He came into his own, making great recommendations and also being our spokesperson about what we were trying to achieve. He even made a number of radio appearances on the Wynne Evans show.

Rhys became such a favourite on the show that he invited  Wynne to come and officially open our ‘Chill-out’ room.

Rhys is full-time in college now so can only volunteer at the museum during holidays. We always love to see him and he really adds something to our team. Our ‘chill-out’ room is a total success and is used daily.

Today is National Autusm Day, a chance to spread awareness and increase acceptance of Autism. Here at Amgueddfa Cymru National Museums of Wales, we believe passionately in making our museums and galleries accessible to everyone, and more than that to creating welcoming, comfortable spaces for all. To that end, a couple of years ago, with the support of autistic volunteers and family members, the National Waterfront Museum created a 'chill-out-room', and began offering 'quiet hours' each month. Here, Ian Smith Senior Curator of Modern & Contemporary Industry at the Waterfront Museum explains how this special space came about.

“In October 2016 we had a staff training day in ‘Autism Awareness’. It opened our eyes to how they see the world and how we can support their needs. It showed us how even the simplest of environmental changes can affect a person with autism. Things like light and sound levels, the colour of walls and floors. In fact the general layout of a space which might be deliberately made stimulating and flashy might cause many autistic people to retreat within themselves.

It was around this time that we welcomed a new volunteer at the museum. Rhys, 17, has autism. His mother contacted us and asked if he could volunteer with us to help his confidence when meeting people and in a real work environment. Rhys helps to run an object handling session, usually with another volunteer or a member of staff, and he has taken to it really well. We have all noticed that he’s become more outgoing and will now hold conversations with total strangers.

With the growing awareness of autism the Museum decided to create an Autism Champion. Our staff member Suzanne, who has an autistic son, readily agreed to take up the challenge. She now attends meetings with our sister museums where issues and solutions around autism are discussed.

During our training session we discovered that some organisations have created ‘chill-out’ rooms. These are for anyone who is feeling stressed or disturbed to go to and relax and gather themselves together. These rooms are especially useful for autistic people. We put a small group together to look at creating a safe, quiet space somewhere in the Waterfront Museum. After considering options, we decided that a little used first aid room on the ground floor offered the best place.

Rhys came into his own. He offered us a number of suggestions on how we could change the space to make it autism friendly. These included making the light levels controllable and sound proofing the room so that gentle music or relaxing sounds could be played. Suzanne too came up with a number of ideas from her own experience of looking after her son. Additionally, a local special school, Pen-y-Bryn, with whom we had an established relationship also offered us their valuable expertise.

The room we’ve created is a very soothing space and we find it gets regular use by people with a range of needs, and is clearly much appreciated as shown by the comments in the visitor’s book:

“Fantastic resource! My daughter really needed this today – thank you!”

“Lovely place to get away from the hustle and bustle for a little one.”

“Lovely idea for people on the spectrum to come for quiet.”

“Really helped my son to have some time out.”

This has been a very big learning curve for most of us, but it has been made much easier by talking to people who have direct experience of autism. Their input as part of our team has been invaluable.”

The Museum is of course, closed right now, but for those of you interested, the times for our 'quiet hours' are posted on our events pages each month. We look forward to welcoming you all back in the coming months. 

My name is James and I just want to sketch out a typical day as a part of the Volunteer Book Project in St Fagans.

We’re a small group, one of many in the museum, that has been running for over a year. Our group was set up to raise funds for St Fagans’ grounds by selling second hand books.

Usually, we go into the museum once a week. Communication with one another is straightforward, using a Whatsapp group. Someone from the group will decide a day to go in, the rest of us will say yay or nay. It’s very flexible. More often or not, there are a bunch of us in at any time and over the past year have developed a good working bond and friendship with one another.

We have two locations where we sell our books in the museum, Y Gegin, the main cafe, and Gweithdy, the crafts’ cafe and we’re very excited, too, because we’ve just found out that a space in the Buttery Cafe, which will be opening soon, is going to be available to us to sell books. Also, every cafe has its own particular subject, so if you are in the museum, try and visit them all if you can.

Our job is to keep the supply of good quality books for sale on display. Our generous donations from visitors keep the volume of turn over very fast, which has brought in a high amount of collection money. So far we have raised £3,000 from the project and the money is set to be spent on arches with integral seating for the Rose Garden and also to plant some extra trees nearby.

After picking up the stacks of books from the reception area, and checking what gaps there are to fill in the cafe, we make our way over to our little store room (in Tŷ Gwyrdd), walking and chatting as we pass along the path under the trees. You’ll hear the rumbling of our crate a long way off.

Sorting through the books is always interesting because we receive quite a diverse range of subjects, from popular fiction to highly specialist topics. Whatever we pick up, we price them, discuss them, keeping a close eye on what is selling well and what isn’t. The whole process is quite stimulating. We’re pretty much in charge of the whole running of the books project. It’s nice that St Fagans shows that level of trust in its volunteers.

Once we have gathered enough books to fill the empty spaces in the shelves, we rumble on over to the cafes to get the books out on display. We like to keep a check on how well books sell. For instance, we will photograph the shelves before and after a shift and also make a little pencilled note of the month the book goes on display. This information helps us to tailor our selections as much as possible to the tastes of the many varied people who visit St Fagans. Also, a few of our members have started selling some of our rarer books on eBay, so that we can maximize the funds we collect to be spent on adding more beautiful features to the museum.

A typical day lasts around three hours. At the end we all sign out at the reception desk with a satisfying feeling that there are a fresh load of low-priced and good quality books out for sale. It’s a rewarding role and we always feel appreciated by the museum for our work. There is a sense of belonging here and it’s really opened my eyes to new things.