Community Engagement

Wi-Fi Audio Tour using Museum Visitors' Mobiles

David Thorpe, 31 May 2015

A lot of people wander around exhibitions with phones in their pockets or handbags. We decided to utilise this idea and serve up a Wi-Fi audio tour for the Chalkie Davies: the NME Years exhibition (9 May - 6 September 2015) - the museum has a web-server and there is Wi-Fi broadcasting in the exhibition gallery, allowing us to give it a whirl. 

  • We wanted to give access to the maximum number of people with phones from this decade (HTML5 compatible devices). 
  • We didn’t want an ‘app' because it creates a lot of hoops for developers and the museum to jump through, plus visitors probably don't want excessive fuss when entering an exhibition especially as they might only use it for five minutes in total. 
  • We didn’t want to bring in traditional audio tour guides because of the hire price for the museum and we weren't going to ask the visitors to pay, as it's free entry to the exhibition.
  • We might want to use it again and would hope to do so with the minimum amount of technical fuss.

Free Wi-Fi but not sitting a Coffee Shop

Once the visitor has connected to the free Wi-Fi audio tour ‘Chalkie' the Wi-Fi capture software will direct them to the correct web page with the name of the exhibition and a choice of languages (see picture 1). All is going well. 

Language Choice

The english audio tour was written and recorded by Chalkie Davies and his team - it provides his personal insights into each of the photographs on display and some back stories. The welsh audio version was recorded in-house by Rhodri Viney (recording and editing) and Telor Gwyn (voice), using the Chalkie Davies translated transcript.

Choose a Number between One and Nine

The visitor is given a choice of nine numbers, each matching a number on the gallery wall which refers to a selection of photographs (see picture 2). Once the person selects one of these numbers the audio tour begins...

"Listen To What The Man Said"

For the best experience the visitor should have headphones, but it's not the end of the world if they don't, they can still listen through their devices' built-in speaker, although this can look and feel a little awkward. Alternatively they could hand over £1.50 for headphones in the museum shop downstairs.

If they don’t want to walk around with a mobile phone protruding from their head, or leave the exhibition and come back in again to buy headphones downstairs, or find that their mobile phone has a low battery percentage - there is a printed version of the audio tour available within the gallery. They are the same words.

A Perfect Circle

I used to have an analogue watch, but I left it accidentally next to the squash courts in the University - if anyone picked it up, could they hand it back please? Anyway, time can be measured within a circle. I like circles, so I built a large circle to indicate the progress of the audio track playing. The animated graphic uses SVG (Scalable Vector Graphics), which meant the page avoided the usual graphical software - it's all written in code: HTML5, javascript and CSS [Well, I find it mildly exciting] (see picture 3 and 4).  

Pressing the circle will pause the audio. If the visitor listening to the audio tour wants to change to another number they can press the ‘Home’ button and the page will scroll up to the nine numbered keypad again. Another loop, of sorts…and repeat.

Before we go any further, maybe we could pause for a short film clip...  

Additional Details You Might Enjoy 

  • The gallery has a capacity of 40 people at one time.
  • There are two Wi-Fi hubs at each end of the gallery broadcasting wireless-N.
  • A web-server streaming the audio.
  • Each of the audio tracks are compressed to less than 2MB (MP3).
  • It takes less than ten seconds to download the whole MP3 on a iPhone 5S and the audio plays almost immediately.
  • We’ve tested it with various phones including one of the first Android audio HTML5 compatible phones (Gingerbread 2.3.6 ~ circa 2011) and Windows 8 phones.
  • If the device is not capable of displaying a SVG there is a fallback to similar looking GIFs.

Media Monitoring

The web-server records each time a track is requested. Therefore, we will have some data to indicate how much the audio tour is being used - thinking about it, we shoud gather additional information about the type of browser requesting the audio (it's a closed network so we can't involve Google Analytics, which is the usual goto reference for 'what kind of computer has visited the website recently'). We will monitor things during the exhibition and conduct evaluation once it has closed. 

Volunteering at St Fagans during the First World War

Elen Phillips, 26 May 2015

With Volunteers’ Week fast approaching, many museums and galleries are busy planning events and activities to promote and celebrate the contribution of their volunteers. Here at St Fagans, volunteers play an active role in all aspects of our work. From whitewashing to thatching, rag-rug making to gardening, their skills and dedication are visible across the site.

A hundred years ago, volunteers were leaving their mark on St Fagans under very different circumstances. During the First World War, the British Red Cross opened a 70 bed auxiliary hospital in the grounds of St Fagans Castle, staffed by Voluntary Aid Detachment nurses (known as VADs) from the local area.

The VAD scheme was formed in 1909 by the British Red Cross and the Order of St John, with the intention of providing additional nursing services in the event of war. Detachments (or units) were organised at county level, with each volunteer member receiving training in first aid and basic nursing skills. The first detachment to be established in Wales was formed at St Fagans Castle, of all places, in November 1909. The following year, two hundred VAD members from the county of Glamorgan took over the grounds for a training day. A reporter from the Cardiff Times witnessed the action:

An interesting demonstration was given in a field, showing how the wounded can be carried to the rear for treatment at hospital bases. Dr Sparrow explaining how first aid can be given without special provision of splints, bandages etc. A feature of the demonstration was a spring cart, lent by James Howells and Co Cardiff, which in less than seven minutes can be improvised for twenty-four wounded soldiers under cover. [Cardiff Times 24 September 1910]

Many of the nurses who volunteered at the St Fagans Red Cross Hospital during the war joined the VAD scheme at this early stage. One of whom was Mary Ann Dodd – known as Polly. She worked as a housemaid for the Windsor-Clive family in the Castle, but also did turns of duty at the hospital, as she recalled some 40 years later:

I used to cook and clean and one day a week I did the washing. Those soldiers’ socks were in a state, many had no heels in them at all. The soldiers only laughed and teased us, and when they got better, they tried to help us.

In July, we’ll be exploring some of these personal stories on-site through music and performance. The much-anticipated culmination of the Make an Aria project (in partnership with Music Theatre Wales and the Royal Welsh College of Music & Drama) will give operatic life to the men and women who lived, worked and convalesced at the Castle during the war. The Make an Aria project is a first for the Museum - we don't often experiment with musical interpretation. Book your tickets now! And of course, don't forget about the First World War online catalogue. We’ve created a ‘volunteering’ tag to pull together all the collections relating to voluntary action during the First World War, both here at St Fagans and in communities across Wales.

UPDATE! Free tickets now available for MAKE AN ARIA on 7 July 2015. Experimenting with opera and performance in the grounds of St Fagans Castle. An opportunity not to be missed. See What's On for further details.

Up on the roof with the bees!

Annette Townsend, 26 May 2015

Last week I got the chance to go up on the roof of National Museum Cardiff to see the two Natural Sciences beehives. Since the bees arrived last year, Ben Evans and his team of trained staff from across the Cathays Park site have been responsible for the weekly maintenance of the hives. On this occasion Ben was able to sign me in as a visitor and we collected the box of beekeeping equipment and made our way up and out onto the roof. Next we put on our beekeeping gear; a half suit with an integral hat and face net and some thick gauntlet gloves. Ben lit up the smoker and waved it near the entrance of the hives to calm the bees. He then took the top off the hive and carefully pulled out the individual layers so that we could have a clear look inside. Each layer was covered in hundreds of bees and underneath we could see the beautiful hexagonal formations where the bees store their food and larvae. We also checked through each layer to locate the queen. She is marked with a green spot on her back so she can be clearly identified. The two hives are very different, in one the bees are quite subdued so Ben is feeding them with a sugary syrup to help them along.  In the other hive the bees seem very active and are starting to produce honey. I actually got to taste the honey and it was gorgeous! Ben plans to produce a beekeepers diary, so keep an eye out for further updates about the bees on our blog pages and our Twitter Feeds (@NatHistConseve or @CardiffCurator). Let’s hope they produce more honey so we can eventually sell it in the museum shop!    

Cyd-guradu yn Sain Ffagan - ddoe a heddiw

Elen Phillips, 22 May 2015

Yma yn Sain Ffagan, mae’r prosiect ail-ddatblygu (Creu Hanes) yn mynd yn ei flaen ar garlam. Tra bo’r cadwraethwyr yn asesu cyflwr y casgliadau a’r curaduron eraill yn cydlynu gyda’r dylunwyr, un o fy nhasgau i dros y flwyddyn nesaf fydd gweithio ar gyfres o brosiectau cymunedol ar gyfer yr orielau newydd. Yn y byd amgueddfaol, mae ’na enw ar gyfer y math yma o waith – cyd-guradu, neu cyd-greu.

Wrth gwrs, dyw gweithio gyda chymunedau ddim yn beth newydd i ni fel sefydliad. Dyma oedd hanfod dull Iorwerth Peate o guradu a sylfaen datblygu casgliadau’r Amgueddfa Werin yn y lle cyntaf. Yn 1937 – bron i ddegawd cyn agor giatiau Castell Sain Ffagan i bobl Cymru – aeth Peate ati i lunio holiadur a yrwyd at unigolion a sefydliadau ym mhob plwyf yng Nghymru yn gofyn am arferion a thraddodiadau eu milltir sgwâr. Dyma ddyfyniad ohono:

… rhaid i’r Amgueddfa wrth wybodaeth a gwrthrychau o bob plwyf yng Nghymru; rhaid iddi ddibynnu hefyd i raddau helaeth iawn ar gydweithrediad y Cymry mewn fferm a bwthyn, tref a phentref.

Mae’r ymatebion a ddaeth i law bellach yn rhan o archif lawysgrifau’r Amgueddfa, ynghyd â llythyron a llyfrau ateb – dau ddull arall a ddefnyddwyd gan Peate i gasglu gwybodaeth. Yn ei gyfnod, does dim dwywaith nad oedd yn arloesi mewn tir newydd.

Heddiw, mae rhaglen gymunedol yr Amgueddfa yn barhâd o’r etifeddiaeth hon, ond rydym yn gweithio mewn ffordd dra wahanol. Yn y cyfnod cynnar, pan fyddai gwybodaeth a chasgliadau yn cyrraedd yr Amgueddfa, llais y curadur fyddai'n dehongli a chyflwyno’r deunydd hwnnw. Er mor werthfawr yw’r cynnyrch a gasglwyd, perthynas un-ochrog i raddau oedd rhwng yr Amgueddfa a’i hysbyswyr cymunedol.

Bron i wythdeg mlynedd yn ddiweddarach, mae’r pwyslais wedi newid ac fe welir hyn yn glir yn y gwaith sy’n digwydd yma fel rhan o brosiect Creu Hanes. O fewn yr orielau newydd, bydd gofodau wedi eu curadu gan gymunedau ledled Cymru – eu lleisiau a’u gwrthrychau nhw fydd hanfod yr arddangosfeydd hyn. Yn ogystal, mae fforymau cyfranogol y prosiect – pwyllgorau yw’r rhain sy’n cynrychioli cynulleidfaoedd amrywiol yr Amgueddfa – wedi chwarae rhan bwysig yn y broses o ddewis a dethol gwrthrychau a themâu yr orielau newydd o’r cychwyn cyntaf. Yn syml, ein nod yw creu hanes gyda, yn hytrach nag ar gyfer, pobl Cymru.

Gyda hyn mewn golwg, wythnos yn ôl mi roeddwn i gyda’r gymuned yn Awyrlu’r Fali yn cynnal ail gyfarfod am eu mewnbwn nhw i’r rhaglen cyd-guradu. Mae’r gymuned yn y Fali yn unigryw gan fod yno gymysgedd o dros fil o weithwyr milwrol a sifilaidd. Dyma un o gyflogwyr mwyaf Ynys Môn. Rydym wedi rhoi camerau fideo i ddetholiad o staff yr orsaf i recordio diwrnod arferol yn eu bywyd gwaith. Hyd yn hyn, mae wyth adran yn cymryd rhan, gan gynnwys y frigâd dân, peilotiaid Sgwadron 208 a’r gwasanaeth arlwyo. Mi fydd eu ffilmiau ‘pry-ar-y-wal’ yn cael eu dangos am gyfnod yn un o’r orielau newydd, ynghyd â gwrthrychau o'u dewis nhw. Bydd y cyfan wedyn yn cael ei archifo a’i roi ar gof a chadw yn yr Amgueddfa, a'r gofod arddangos yn cael ei drosglwyddo i gymuned waith wahanol.

I glywed mwy am ein prosiectau cyd-guradu, cadwch lygad ar y blog dros y flwyddyn nesaf. Gallwch hefyd gadw ar y blaen gyda'r datblygiadau drwy ddilyn fy nghyfrif  Twitter @StFagansTextile a’r hashnod #CreuHanes. Cofiwch hefyd am fy nghyd-weithwyr sy'n trydar: @CuradurFflur, @archifsfarchive, @SF_Politics, @SF_Ystafelloedd, @SF_adeiladau, @WelshFurniture@CollectionsSF a @SF_Dogfennaeth. Rhwng pawb, fe gewch chi’r diweddaraf am y prosiect ail-ddatblygu a chipolwg ar weithgarwch un adran sy’n rhan o’r gymuned waith yma yn Sain Ffagan. 

Cefnogir y gwaith gydag Awyrlu'r Fali gan Gynllun Cyfamod Cymunedol y Lluoedd Arfog.

Smashed: An Alternative Guide to Fragile

Sian Lile-Pastore, 21 May 2015

The youth forum worked extremely hard to get their first publication out in time for the Fragile? exhibition and it looks so wonderful! It contains interviews with artists, responses to the work on show and even an article about Spillers and Vinyl. We were also really lucky to have a great designer on board to work with the forum to create something so gorgeous - so thanks Chipper Designs!

You can pick up your copy of the youth forums magazine (or have a look at the pdf over on the right) at the exhibition and we would love to know what you think about it. Also we would love to know what your favourite fragile thing is, a baby? a cup? a building? let us know on twitter or instagram using #fragilefaves